Mad
Mad Casino: Comprehensive Review and Sister Sites Overview 2025
Introduction to Mad Casino
Mad Casino, accessible at madcasino.io, is operated by Softon Ltd, based in Cyprus and licensed under the Internet Gaming Licence in the State of Anjouan. While the casino positions itself as a bold new player with a wide variety of bonuses and an extensive game catalogue, it’s important to assess both its offers and reputation, especially for prospective international users.
Mad Casino Sister Sites in 2025
Mad Casino shares ownership and design similarities with a couple of notable sister sites, primarily Betzter and Winzter Casinos. Here’s what you need to know about these related brands:
Insight into Winzter Casino
Despite showcasing almost identical branding and website layouts as Mad Casino and Betzter, Winzter does not appear on the official Anjouan licence held by Softon Ltd. This raises significant questions about its regulatory status. Nonetheless, Winzter attracts players with weekly bonuses that can reach up to £3,000 and an impressive library featuring over 5,000 slot and casino titles. If properly licensed, it would be a formidable option, but the lack of regulatory approval is a concern for safety and legitimacy.
About Betzter Casino
Betzter Casino operates under the same Anjouan licence as Mad Casino, lending it a veneer of compliance not shared by Winzter. The user experience, game catalogue, and interface closely mirror those of Winzter, yet Betzter’s promotional offers do not match up in value. Due to the shared licensing (or lack thereof), both sites currently do not legally accept UK players.
Key Facts About Mad Casino
| Detail | Information |
|---|---|
| Casino Name | Mad Casino |
| Website | madcasino.io |
| Total Sister Sites | 2 (Betzter, Winzter) |
| Operator | Softon Ltd, Cyprus |
| Licence Authority | State of Anjouan |
| Wagering Requirement | 30x (standard) |
| Contact Email | [insert current email here] |
| Accepted Payment Methods | Debit cards, E-wallets, Cryptocurrencies |
| Processing Time | Not specified |
| Trustpilot Rating | 3.5/5.0 (among 160+ reviews) |
Detailed Review of Mad Casino (2025 Edition)
Mad Casino distinguishes itself with a visually engaging Wild West theme. This setting is a departure from its name, but the playful disconnect may be intentional. Compared to its sister platforms, Mad Casino’s user interface is clearer and designed with a focus on transparency regarding bonuses and promotional terms.
Welcome Bonus Offers
Mad Casino highlights a significant welcome package, showcased on its homepage with eye-catching graphics. The main bonus is split over five deposits:
- 1st Deposit: 200% up to £500
- 2nd Deposit: 150% up to £1,000
- 3rd Deposit: 150% up to £2,000
- 4th Deposit: 100% up to £3,000
- 5th Deposit: 177% up to £1,000
In total, newcomers can access up to £7,500 in bonuses, subject to a 30x wagering requirement. For sports enthusiasts, there’s also a substantial sports betting welcome offer, with up to £3,500 available across three deposits; however, these bonuses carry a 15x wagering requirement, which is considerably higher than the industry norm for sports promotions.
Regular Promotions
Ongoing weekly incentives at Mad Casino match the welcome package in potential value:
- Wednesday: 100% match up to £1,000
- Friday: 200% match up to £1,000
- Saturday: 150% up to £2,000
- Sunday: 100% up to £3,500
All regular casino bonuses continue to require a 30x wagering commitment. For sports bettors, a weekly 100% match up to £1,000 is available each Friday, albeit with the same high 15x wagering requirement. Notably, the promoted 20% cashback offer is not referenced elsewhere on the site or in the bonus terms, casting doubt on its availability.
Strengths and Weaknesses
- Advantages: Substantial welcome and weekly casino bonuses; broad selection of high-quality games, particularly slots.
- Disadvantages: Misleading cashback promotion; lack of clear withdrawal processing times; operates under a non-UK-recognised licence, yet continues to accept UK players—a practice that is not compliant with local regulations.
Game Selection Overview
Mad Casino stands out for its partnership with leading developer Pragmatic Play, showcasing top titles such as Madame Destiny Megaways, Gates of Olympus, Big Bass Bonanza, Sweet Bonanza, The Dog House Megaways, and Buffalo King Megaways. Additionally, the platform features a wide range of live casino games predominantly from Pragmatic Play and 7Mojos, though the use of generic, AI-created game thumbnails can detract from the overall experience. Sports coverage extends to football, tennis, basketball, table tennis, “cybersport,” and volleyball.
Withdrawal Processes and Customer Support
The casino offers a mix of payment solutions, including major debit cards, e-wallets (like Skrill, Neteller, AstroPay), and cryptocurrencies (Tether, Litecoin, Bitcoin, Ethereum). Details on withdrawal processing times are vague, with no firm commitments provided. While one might expect instant withdrawals with e-wallets and crypto, a lack of transparency tempers confidence.
On the support front, live chat assistance is available 24/7, supplemented by an email contact option at [insert current email here]. For more specialized queries, customers may use [insert alternate contact here].
Mad Casino functions under the same Anjouan licence as its operator and sister brands—a licence not recognised by authorities in the UK or many other major jurisdictions, rendering its operations in these regions legally questionable.
Overall Impression
While Mad Casino offers more generous bonuses and a better-designed experience than its predecessors from Softon Ltd, significant shortcomings remain. The unclear withdrawal process and reliance on an insufficient licence undermine user trust—especially given that the casino accepts players from jurisdictions where it’s not legally permitted. As a result, while the promotional offers are enticing, caution is advised for potential players.
User Feedback: What Are Players Reporting?
Recent reviews of Mad Casino reveal a sharply divided user base, with numerous positive claims interspersed with serious complaints. While some users praise the game selection, bonuses, and customer service, others report issues with withheld withdrawals, unresponsive support, and in extreme cases, even allege security breaches involving personal financial data.
- Withdrawal Delays and Account Closures: Multiple users reported significant delays or outright refusals to process withdrawals, sometimes after account verification. Some experienced abrupt account closures during payout requests.
- Customer Support Concerns: Complaints about scripted, robotic, or unhelpful responses from support were common, particularly when disputes escalated.
- Security Issues: At least one review alleged unauthorized charges linked to financial information provided at the casino.
- Positive Experiences: Conversely, other players cite prompt payouts, especially for cryptocurrency withdrawals, a user-friendly platform, and a strong library of games. Support was also commended by some for politeness and efficiency.
- Suspicious Reviews: There is a note of caution regarding the authenticity of positive reviews, as many appear to originate from accounts that have reviewed no other services.
Summary
Mad Casino provides an extensive gaming platform with substantial promotional offers—particularly for slot enthusiasts. However, regulatory gaps, vague withdrawal policies, and a mixed reputation for customer service present risks that must not be overlooked. Players are strongly encouraged to conduct their own research and exercise caution, especially those located in jurisdictions where the casino’s licence is not recognised or valid.