OG Palace Casino

OG Palace was an online casino operated by Goldridge Solutions Limited, headquartered at 1 Mapp Street, Belize City, Belize, Central America. Previously part of a network that includes sister brands like Platinum Reels, Mega7’s Casino, LaRomere, and Diamond Reels, OG Palace is now permanently closed. If you’re searching for a reputable alternative, consider exploring other licensed casino sites listed with their latest bonuses and promotions.

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Trust and Security: Evaluating OG Palace

OG Palace was known for its user-friendly interface and several layers of customer support, but questions have surrounded its trustworthiness due to licensing ambiguities and limited transparency. Here’s an overview of key trust factors:

  • Customer Support: Multiple channels available, including email, live chat, and phone support.

  • Payout Processing: Limited options for withdrawals, with slow processing times—Bitcoin (up to 48 hours) and wire transfer (up to ten business days).

  • Website Security: Utilized SSL encryption for safe transactions.

  • Ownership Transparency: Operated by Goldridge Solutions Limited, based in Belize.

  • License Status: No active UKGC or known international license. No evidence of regulatory oversight for player protection.

  • Bonus Terms: Wagering requirements for bonuses set at 40x before withdrawal.

  • Responsible Gaming: GamStop affiliation and key bonus terms were not clearly displayed.

Please note: The lack of official licensing, unclear regulatory status, and absence from major review platforms should be considered high-risk factors for players.

Review of OG Palace Casino Features

New Player Offers

OG Palace’s welcome package once amounted to a total of £3000, distributed as a 200% matched bonus on each of a player’s first three deposits (up to £500 per deposit).

Monthly Promotions and VIP Program

Players earned comp points with every bet, helping them climb the VIP ladder from bronze to platinum status. Bronze members gained access to tournaments and free spins, while platinum members enjoyed personal hosts and tailored rewards like high-percentage bonuses. Additionally, OG Palace featured 15% weekly cashback incentives and varied daily promotional offers.

Pros and Cons of OG Palace

  • Advantages:

    • Comprehensive customer support through multiple channels (live chat, email, phone).

    • Exclusive VIP treatment for frequent players, including personal casino hosts and bespoke perks.

  • Drawbacks:

    • Lack of verifiable licensing from respected authorities.

    • Restricted withdrawal methods, especially for non-Bitcoin users.

Games and Software Providers

OG Palace mainly featured slots from Rival Gaming, with some video poker and table games.

  • Fairytale Fortunes Queen of Hearts: 6×4 layout, 4092 paylines, bonus picker, 95.3% RTP, low volatility.

  • Jack Frost: Avalanche wins, wild features, 94.26% RTP, medium variance.

  • Misfit Toyland: Seasonal slot with free spins and sticky wilds, 94.71% RTP, moderate volatility.

Live dealer games were not available at OG Palace.

Deposits and Withdrawals

Accepted deposit options included Visa, Mastercard, American Express, Bitcoin, and Neosurf vouchers, offering instant account funding. Withdrawals could be processed exclusively through Bitcoin (up to 48 hours) or wire transfer (ten business days). Support for Visa withdrawals was announced but not active at closure.

Customer Support Experience

Support was accessible 24/7 via live chat, email, and telephone. The absence of company licensing details, however, pointed to room for improvement in transparency and regulation.

Overall Assessment

OG Palace combined strong promotional incentives and multiple customer support channels. However, the lack of regulatory oversight and limited banking flexibility posed potential risks and inconveniences for players. With its closure and the industry’s demand for licensed, transparent operators, exploring regulated casinos is recommended for player safety.

OG Palace Sister Sites Overview

LaRomere Casino

LaRomere offers a clean design and efficient navigation, focusing on easy access to popular games and seamless performance. Owned by Goldridge Solutions Limited, the site benefits from up-to-date security protocols, ensuring a safe gaming environment.

Diamond Reels

Characterized by large jackpots and a wide range of games, Diamond Reels also updates players on upcoming releases. Backed by developers like Realtime Gaming, it provides detailed guides for newcomers and features renowned slots such as Ancient Gods, Asgard, and Super 6.

Casino Land

With modern graphics and a strong selection of games, Casino Land impresses with performance and ease of use. The welcome promotion delivers up to £800 in bonuses spread across the first four deposits, with full details provided on the site.

Mega7’s Casino

Mega7’s stands out with its colorful interface and rapid onboarding. Licensed by Curacao eGaming, it delivers an engaging loyalty program for returning players, explaining all perks transparently on its platform.

Platinum Reels

Platinum Reels offers an extensive library of games and excels in customer support. The one-click live chat allows fast assistance, ensuring players’ issues are promptly addressed.

Frequently Asked Questions

Is OG Palace still operational?
OG Palace is permanently closed. Players are encouraged to choose other regulated and active online casinos.

Who owned OG Palace?
OG Palace was owned and operated by Goldridge Solutions Limited, based in Belize.

Did OG Palace hold a gambling license?
At the time of its closure, there was no active license from the UKGC or other known international regulators listed for OG Palace.

What games could you play at OG Palace?
The casino featured mainly slots from Rival Gaming, with a selection of video poker and table games, but no live dealer options.

Which payment methods were accepted?
Players could deposit via Visa, Mastercard, American Express, Neosurf, and Bitcoin. Withdrawals were limited to Bitcoin and wire transfer.

How did OG Palace support players?
Customer support was available 24/7 via live chat, email, and telephone.

Are there alternative casinos related to OG Palace?
Yes, sites like LaRomere, Diamond Reels, Mega7’s Casino, and Platinum Reels are sister brands, all operated by Goldridge Solutions Limited.

Conclusion

While OG Palace’s closure removed it as a player option, its legacy continues through several sister sites managed by Goldridge Solutions. For a trustworthy and enjoyable gaming experience, always select licensed and regulated casinos with positive reputations in player security and customer service.