UK Reels Casino Overview

UK Reels was an online casino operated by Grace Media Limited, located in Manchester, England. The site catered to UK players but ceased operations in 2022. UK Reels had several sister casinos including Jackpot Strike, Pots Of Luck, Hot Streak, Casinuu, and Watch My Spins. This review covers the offerings of UK Reels prior to its closure, as well as details on its sister sites, bonuses, games catalog, payments, and customer service.

Bonuses and Promotions

Throughout its operational period, UK Reels featured a variety of promotional offers for both newcomers and existing players. The main publicized promotions included deposit match bonuses and free spins, each with specific terms and requirements.

Bonus Offer Maximum Bonus Free Spins Wagering Requirement Other Notes
Welcome Bonus 1 285% up to £9,000 225 35x 18+ only, full T&Cs applied
Deposit Bonus £7,000 150 40x 18+ only, full T&Cs applied
Match Bonus 500% up to £2,500 50 35x 18+ only, full T&Cs applied
Bonus Offer 2 400% up to £5,000 50 35x 18+ only, full T&Cs applied
Cashback Promotion 200% up to £500 20% Cashback 40x 18+ only, full T&Cs applied
£1,000 Casino Bonus £1,000 100 40x 18+ only, full T&Cs applied
150% Reload £750 100 35x 18+ only, full T&Cs applied
200% Up to £3,000 £3,000 200 35x 18+ only, full T&Cs applied
200% Up to £1,000 £1,000 200 35x (spins valid 48h) Minimum deposit: £10
400% Up to £2,000 £2,000 100 Bonus: 33x; Spins: 45x Max bonus £200
100% Up to £80 £80 35x Minimum deposit: £10
£100 Welcome £100 100 50x (no WR on free spins) Min deposit: £20, opt-in required
100% Up to £100 £100 30 35x Spins on Reactoonz; £5 max bet; expiration: 10 days spins, 30 days bonus
£200 Deposit Match £200 200 40x (7 days) Min deposit: £20, game restrictions apply

All offers required players to be 18 years of age or older and were subject to the casino’s full terms and conditions. Wagering requirements and eligibility criteria varied per bonus.

Full UK Reels Casino Review

UK Reels was powered by the Nektan platform and operated under two prominent gaming licenses: the Gibraltar Regulatory Authority for international users and the UK Gambling Commission for Great Britain residents. The site ensured high levels of security including full website encryption for player protection.

Design and User Experience

The website featured a straightforward layout, albeit with dated visuals and limited animation. The color scheme combined gold, red, blue, and white. While the design appeared behind modern standards, site navigation was smooth and games functioned without issues.

Welcome Bonus Details

New members enjoyed a dedicated welcome package, which typically included 25 free spins and a 125% match bonus up to £50. To benefit from this offer, players needed to select the bonus during registration. The bonus was subject to 40x wagering requirements, with winnings capped at four times the bonus amount. Free spins expired in 7 days, and any bonus funds expired after 30 days.

Regular Promotions

After the welcome offer, UK Reels did not actively provide recurring promotions or loyalty rewards for its player base. While casino staff suggested that new bonuses might be introduced in the future, the lack of ongoing incentives was a noted drawback compared to industry standards where regular promotions are common.

Popular Games and Software Providers

UK Reels boasted an extensive games library, focused mainly on slots but also featuring table games, live casino sections, and jackpot titles. Top selections included “Danger High Voltage,” “Hot Safari,” “Wolf Cub,” and “Starburst.” The casino worked with leading software developers such as Realistic Games, Scientific Games, NetEnt, Evolution Gaming, Core Gaming, Iron Dog Studio, IWG, Felt Gaming, Extreme Live Gaming, and Lightning Box. This ensured access to high-quality, fair, and frequently updated game titles.

Payment Options

The casino accommodated several popular payment methods for both deposits and withdrawals. Players could use Maestro, Visa, Neteller, Skrill, Paysafecard, Trustly, PayPal, and MasterCard. The minimum transaction amount was £20, with no stated maximum. Withdrawal requests were subject to a 1-day pending period, with processing completed within 3 days. All financial transactions were protected via encrypted protocols.

Customer Support Services

Players had access to 24/7 customer support via email and telephone. While the site did not provide a live chat function, email support was regarded as efficient and responsive.

Overall Impression

UK Reels was recognized for its extensive games selection and reliable customer service. However, its website design and absence of ongoing player promotions were notable drawbacks. For long-term user engagement, improvements in website user experience and regular bonus offers would have been beneficial.

UK Reels Sister Sites and Comparable Casinos

Several other online casinos operated under the same management as UK Reels, often sharing similar games libraries, promotions, and secure payment methods. Noteworthy sister sites included Jackpot Strike, Pots Of Luck, Hot Streak, Casinuu, and Watch My Spins.

Mobile & Tablet Game Selection

The UK Reels brand, along with its sister sites, provided a diverse range of slots and casino games optimized for smartphones and tablet devices. Players could explore over 640 mobile games, including titles like “Heartburst” by Eyecon, “Halloween” by Triple Edge Studios, “Bubble Craze” by IGT, and “Genie Jackpots” by Nyx. The site also featured a notable range of video slots playable on different mobile platforms, such as “Kaiju” by ELK Studios and “Kathmandu” by Microgaming.

Desktop and Browser Games

For desktop users, the casino offered titles compatible with Internet Explorer and other browsers, including “Twin Spin Deluxe Sw,” “Cash of Kingdoms,” “Astro Pug,” and “Africa Goes Wild.”

Additional Sister Sites Information

  • Slot Stars – Another slot-focused sister brand with a similar gaming experience.
  • Jungle Spins – Offers a wide catalogue of slots along with special promotions.

Accessing Support and Site Policies

  • Contact Page: casino.ukreels.com/lobby/ukreels/contactUs
  • Privacy Policy: casino.ukreels.com
  • Terms and Conditions: casino.ukreels.com/lobby/ukreels/reader/footer/terms
  • Support Page: casino.ukreels.com/lobby/ukreels/contactUs

Historical Snapshot

UK Reels first appeared on the Wayback Machine archive on December 25, 2017, with its last snapshot recorded on November 6, 2018. Over this period, 10 archived versions were captured, reflecting the site’s design and content through its operational era.

Conclusion

Although UK Reels is now closed, it played a significant role in the UK online casino sector, offering a robust selection of games, reputable licensing, and secure transactions. While its web design and ongoing player rewards left room for enhancement, sister sites continue to provide similar gaming experiences for players seeking reliable alternatives.